Frequently Asked Questions
Find answers to common questions about wholesale ordering, shipping, account access, pricing, and deliveries.
Frequently Asked Questions
Apply through the “Apply for Wholesale” page and submit your business information. Our team will review your application and respond within 1–2 business days.
We may request resale documentation or business verification depending on your location and account type.
Minimum order quantities may vary by collection and product type. Contact us for project or volume pricing.
No. Pricing is available after dealer approval and account login.
We offer: Local Delivery: Estimated 1–2 business days (select areas) LTL Freight: Estimated 4–7 business days FTL Freight: Available for larger orders Warehouse Pickup: Available by appointment
Yes. Customers may arrange their own freight carrier or request shipping coordination through our team.
Inventory availability is displayed on product pages when available. Contact us for larger volume requests.
Customization availability varies by product and order volume. Contact us to discuss options.
Add products to your Quote List and submit your request. Our team will review and send pricing and shipping details.
Returns are subject to approval and product condition. Shipping charges may not be refundable.
Yes. Shipment updates and order information are available inside your dealer dashboard.
Contact us through the Contact page or your account dashboard for assistance.