Last updated: September 28, 2026

This policy describes information handled through norwickfurniture.com for Norwick Furniture’s wholesale business.

Information you provide

We collect information you submit when applying for a dealer account, ordering, contacting us, or managing your account. This can include your name, business name, email, phone number, business history, website, billing and delivery addresses, resale or sales-tax license information, uploaded resale documents, order details, and correspondence.

Payments and delivery

ACH payments are handled through Stripe. Bank verification and payment processing are governed by Stripe’s own terms and privacy information. For Zelle payments, your bank and the Zelle service handle the transfer; Norwick uses payment and order information to verify receipt. Do not send full bank account details by email or through the contact form.

We use delivery addresses to determine service eligibility and arrange fulfillment. Our local-delivery address check sends the delivery street address, city, state, and ZIP code to the US Census geocoding service. We share information needed for a shipment with the relevant delivery carrier or freight provider.

How we use information

We use information to review dealer applications, manage accounts, process and verify orders and payments, maintain inventory and invoices, arrange deliveries, answer questions, investigate issues, protect the website, and maintain business records. Where you sign up for marketing messages, we use your contact information for those communications.

Service providers

Website hosting, payment, email, security, analytics, and delivery providers may process information needed to provide their services. Our website uses WordPress and WooCommerce, dealer-account tools, Stripe for bank payments, and email delivery services including Brevo. Information may also be disclosed when required by law or needed to address fraud, security issues, or disputes.

Cookies and technical information

The website uses cookies and similar technologies for login sessions, shopping-cart functions, preferences, security, and site measurement. Technical information can include IP address, browser and device information, pages visited, and error logs. Embedded content and third-party services may receive technical information when you use them. You can manage cookies in your browser; blocking essential cookies may prevent login or checkout from working.

Retention and security

We retain account, application, order, payment-reference, and communication records as needed to operate the business, handle claims, prevent fraud, and meet applicable recordkeeping obligations. We use access controls and service-provider safeguards, but no internet service can guarantee absolute security.

Your choices and requests

You can review or update account details through My Account and contact us to request access, correction, or deletion of personal information, subject to applicable law and records we must retain. We may need to verify your identity before acting on a request. Use the unsubscribe link in marketing emails to stop those messages; necessary order and account communications may continue.

Business audience and policy updates

This site is intended for adult business and trade customers. We may update this policy as our services or practices change and will display the revised date here.

Contact

For privacy questions or requests, email sales@norwickfurniture.com or contact Norwick Furniture at 2111 S Industrial Park Ave, Tempe, AZ 85282; (602) 410-7520.