Norwick Furniture supplies approved retailers and dealers with Phoenix-area local delivery and nationwide freight/LTL shipping.

Payment and order processing

Orders are prepared after payment is confirmed and subject to inventory availability. ACH payments are not instant and can take several business days; Zelle payments are verified manually. An order acknowledgement does not mean payment has cleared or that delivery has been scheduled.

Local delivery — $25

Eligible addresses within 50 miles of our Tempe warehouse qualify for $25 local delivery. Enter your complete delivery address at checkout and choose an available date in the Local Delivery Date calendar. Your selected date is subject to payment confirmation, inventory, and scheduling. If an address cannot be verified, contact us for manual delivery review.

Freight shipping — quote required

For destinations outside our local area, choose the freight-quote option when offered and provide the full ship-to address and receiving details. Freight is quoted separately based on the order and destination. No payment is collected when submitting a freight-quote order. We confirm the freight price, payment arrangements, and shipping schedule before shipment. Freight orders do not use the local delivery calendar.

A total that excludes freight does not mean shipping is free. Please tell us whether you have a loading dock and whether liftgate service or other special access arrangements are needed.

Pickup and customer-arranged carriers

Customer pickup is not currently available. If you want to use your own freight carrier or broker, contact Norwick first to coordinate arrangements before booking a collection.

Receiving your order

Standard delivery is curbside or dock delivery unless otherwise agreed. White-glove delivery is not offered. The receiving business is responsible for offloading, placement, and installation. Provide accurate contact and access details and have someone available for the agreed delivery appointment. Missed appointments may incur redelivery charges.

Inspection and claims

Inspect items at delivery and note visible damage immediately. Submit a damage or defect claim within 48 hours with photos of the item and packaging, a description of the issue, and the order or invoice number. Review our Returns, Claims & Order Policy for full details, including refused deliveries.

Questions? Email sales@norwickfurniture.com or call (602) 410-7520.