WHOLESALE ONLY • Approved retailers & dealers
We do not sell to the general public.
We do not sell to the general public.
Terms & Conditions
Last updated: September 28, 2026
Wholesale purchasing
Norwick Furniture supplies furniture to approved retailers, dealers, and trade businesses. Apply for a dealer account and provide accurate business, contact, billing, shipping, and resale information. Account approval is required for dealer pricing and ordering. Keep your login details private and contact us if you suspect unauthorized account access.
Products, prices, and availability
Prices are in US dollars. Review each product’s dimensions, finish, configuration, and included pieces before ordering. Screens and lighting can affect how colors appear. Availability is subject to change; contact us about large quantities or specific requirements. Taxes and delivery charges, where applicable, are shown or quoted separately. If we discover a pricing or availability error, we will contact you before fulfillment to discuss a correction or cancellation and any payment already received.
Orders and payment
An order confirmation acknowledges receipt of your order; it is not proof that payment has cleared. Available checkout methods include ACH bank payment and Zelle. ACH processing is not instant and may take several business days. Zelle payments require manual verification. Include your order number in the Zelle memo and use only the payment instructions provided by Norwick. Orders awaiting legitimate payment verification remain open with stock allocated, unless payment fails or the order is manually cancelled. Payment must be confirmed before delivery or shipment.
Submitting a freight-quote order does not collect payment or confirm a shipping price. Freight charges and arrangements must be approved separately. Order acceptance occurs when we dispatch the goods. If we cannot supply an order, we will contact you about any payment received and its refund.
Local delivery and freight
Local delivery is $25 for eligible addresses within 50 miles of our Tempe warehouse. Enter a complete address at checkout and select an available local delivery date. Dates depend on stock, payment confirmation, and scheduling. Freight/LTL shipping beyond the local service area is quoted separately based on the order and destination. An order total that excludes freight does not include free freight.
Customer pickup is not currently available. Customer-arranged freight must be coordinated with Norwick before a carrier is booked. Standard delivery is curbside or dock delivery unless otherwise agreed. We do not offer white-glove service. The receiving business is responsible for offloading, placement, and installation, and for providing accurate access and unloading requirements. Missed appointments or refused deliveries may result in additional charges under our order policy.
Inspection and damage claims
Inspect items at delivery and note visible damage immediately. Submit damage or defect claims within 48 hours with photos of the item and packaging, a description of the issue, and your order or invoice number. Approved claims may be resolved with replacement parts, a product exchange, or store credit on a case-by-case basis, as set out in our Returns, Claims & Order Policy.
Returns and cancellations
Wholesale sales are final. We do not accept returns for buyer’s remorse, incorrect product selection, fit issues, or minor variations in color, texture, or comfort. Cancellation requests must be made within 24 hours and before an order is processed. Orders cannot be cancelled after processing or fulfillment under our current policy. Send requests to sales@norwickfurniture.com with your order number. Refused deliveries not due to damage may incur return freight charges and a restocking fee of up to 20%, as described in our order policy.
Privacy and website use
Our Privacy Policy explains how information is used in dealer applications, orders, payments, delivery coordination, and website operation. Do not send bank account details by email. Use this website lawfully and do not attempt to access another account or interfere with the site.
Applicable law and updates
These terms apply to Norwick’s wholesale transactions subject to applicable Arizona and United States law. Nothing in these terms excludes rights or obligations that cannot lawfully be excluded. Updates apply to new orders placed after the revised terms are published; they do not retroactively change an existing order’s agreed terms.
Contact
Norwick Furniture
2111 S Industrial Park Ave, Tempe, AZ 85282
sales@norwickfurniture.com
(602) 410-7520