Norwick supplies wholesale furniture to retailers and dealers. Submit a dealer application with your business details. Our team reviews applications before granting access to dealer pricing and ordering.

Provide the business information requested on the application. We may request resale documentation or other business verification based on your location and account type. Contact us if you are unsure what to submit.

Once your dealer account is approved, log in to view dealer pricing and place orders. Review product specifications, quantities, your delivery address, and the available payment and delivery options before checkout.

Minimum order quantities may vary by collection and product type. Contact us with the products and quantities you need for project or volume pricing.

We offer ACH bank payments and Zelle for eligible orders. Select an available payment option at checkout and follow its instructions. Orders requiring a freight quote are reviewed separately before shipping costs and payment arrangements are finalized.

ACH is not instant. Standard confirmation generally takes about four business days; bank verification or processing delays can take longer. An order confirmation means we received your order; it does not confirm that payment has cleared. Delivery or shipment is subject to payment confirmation and scheduling.

Select Zelle at checkout. After placing the order, use the displayed QR code or send payment to norwickliving@gmail.com. Include your Order # in the Zelle memo so we can match your payment to the correct order. The website instructions include a copy button for the email address.

Zelle payments are verified manually by our team. Your order stays On Hold while we confirm receipt. Once confirmed, we mark the order paid and Processing. Sending payment does not automatically update the order status; please do not send it again just because the status has not changed.

Orders legitimately awaiting ACH or manual payment verification are protected from the standard unpaid-order timeout. Stock remains allocated while the order is awaiting verification. A failed payment or a manual cancellation can still change the order status and release stock. Contact us if you need to cancel or change an unpaid order.

Log in and review availability on the product page. Successfully placed orders allocate their ordered quantities while awaiting payment verification. For larger quantities or upcoming inventory, contact us before placing your order.

Local delivery is $25 for eligible addresses within 50 miles of our Tempe warehouse. Enter your complete delivery address at checkout to see the available option. Addresses outside the local area, or addresses that cannot be verified, require a freight quote or manual delivery review.

Choose an available date in the Local Delivery Date calendar at checkout. Delivery depends on payment confirmation and product availability. If payment is still processing, contact us to confirm whether your selected date can be met.

Nationwide freight/LTL shipping is available by quote. Select Out-of-State Freight Delivery — Quote Required when offered and provide your full ship-to details. Freight is quoted separately based on your order and destination. A checkout total that excludes freight does not mean shipping is free.

Our team reviews your order and shipping details, then provides a freight quote for approval. Freight orders do not use the local delivery calendar. Shipment and timing are confirmed separately after freight arrangements and payment are confirmed.

Customer pickup is not currently available. Please choose local delivery or request a freight quote. If you want to use your own freight carrier or broker, contact us first to coordinate the arrangements before booking a collection.

White-glove delivery is not offered. Standard deliveries are curbside or dock delivery unless otherwise agreed. The receiving business is responsible for offloading, placement, and installation. Tell us about access or unloading requirements when arranging freight.

Log in to My Account → Orders to view your order details and current status. For delivery scheduling or freight tracking questions, contact our team with your order number.

Under our Returns, Claims & Order Policy, wholesale sales are final. Returns for buyer’s remorse, incorrect selection, or fit issues are not accepted. Cancellation requests must be made within 24 hours and before the order is processed. Contact us promptly; requests after processing or fulfillment cannot be accepted under the current policy.

Inspect items when they arrive and note visible damage immediately. Submit a claim within 48 hours of delivery with photos of the item and packaging, a description of the issue, and your order or invoice number. Approved claims are handled under our Returns, Claims & Order Policy.

Email sales@norwickfurniture.com or call (602) 410-7520. Include your business name and order number when asking about an existing order. Please do not email bank account details.